I meant to make this post a year ago, but got sidetracked and procrastinated with getting a You Tube account. I only wished I posted it earlier to cost them more business.
Never, ever, rent from Enterprise. And here's not only one reason why you should never rent from Enterprise;
but another reason why you should never rent from Enterprise.
I will spare you the details, but their customer service sucks, they won't repair anything with the car unless "they" can prove you didn't purposely damage their car (because obviously that's what you sent out to do), and if you're stranded in the middle of Wyoming with two flats BECAUSE THEIR TIRES WERE BALD AT 2/32's OF THICKNESS WHEN THEY LEFT THE LOT, they won't help you and will instead leave it up to you to find a way to get the disabled car 150 miles to Rapid City.
This is not hyperbole, this is not rhetoric, this is just plain simple truth. Do not rent from Enterprise ever.
Oh, and to anybody from Enterprise's marketing department that might have googled or Binged your name, yeah, you effed with the wrong guy.