If you are not a game aficionado, that's alright. All you have to do to be one is repeat after me;
See, now you know pretty much what every other gaming aficionado knows.
Long story short, if you are thinking about buying X-Box for your kids or for that matter any Microsoft product, forget it. The problems are not worth it. The thing overheats, the thing freezes up and then when you get it repaired, THRICE, and call up Microsoft again, "Oh, well it's no longer under warranty so that will cost you $99.00."
So, let me save all of you economists out there a little bit of your finite lives.
It's not worth the time, let alone the money you will have to spend constantly resuscitating your X-Box 360. It's not worth the time having to mail the thing into Microsoft, let alone the hours you're going to spend on the customer service line. Just do yourself a big fat favor and get a Playstation or a Nintendo.
So if that helps anybody make their decision for what to get for Christmas, god bless 'em.
In the meantime I'm getting myself a Mac from hence forth and never a PC.
Oh, and to Sarah, the Microsoft customer "support" person, be happy in knowing I've cost Microsoft way more than the $99 you wanted to charge me to repair something that should have been working properly in the first place.
Enjoy being in a distant 3rd place when the next gaming console generation comes out.